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Home Restaurants

Hospitality

An AI receptionist for restaurants.

During the rush nobody has a free hand for the phone, and that is exactly when people ask for a table. Mareta takes the call, checks availability and sends the guest a confirmation.

Hear Mareta live Book a meeting

The conversation

What a call on Saturday at 8:40 pm looks like.

Number of people, time, inside or on the terrace — Mareta asks in exactly the order you keep your bookings book.

Incoming call · Saturday, 8:40 pm

Guest Good evening, do you have room for six tonight?
Mareta Good evening, I'm Mareta, the restaurant's AI receptionist. For six tonight we have 9:15 pm free — would you prefer inside or on the terrace?
Guest The terrace, if possible. And we have a child with us, we'll need a high chair.
Mareta Noted — six people, terrace, 9:15 pm, with a high chair. What name should I put the booking under?
Guest Kovačić.
Mareta Booked, Mr Kovačić. I'm sending the confirmation by message to the number you're calling from. If your plans change, call the same number — see you tonight.
The table is booked in With an availability check and your rules on how long a booking lasts — no double bookings.
The guest has the confirmation in hand A message with the time, the number of people and any notes — fewer misunderstandings and fewer empty tables.
The shift sees everything in one place Bookings, notes and special requests reach you neatly arranged, with no slips of paper by the till.

What you get

The phone stops competing with the guest at the table.

Every call answered, even during the rush

Mareta answers every call at once, so the waiter doesn't break off service or leave the phone ringing.

Bookings around the clock

A guest who decides to go out at 11:40 pm books there and then, not "tomorrow when you pick up". In the morning you find the evening filled.

No barrier for guests from abroad

The conversation continues in English, German or Italian — same day, same table, nothing repeated.

The telephony is powered by VoIPBON — the in-house telecom platform of INFO NETWORK, a Croatian operator since 2008.

Data and regulations

Guest data stays at home.

Processed in Croatia Recordings, transcripts and booking data stay in our environment in Croatia.
ISO/IEC 27001 and ISO 9001 Certified information security and quality management systems (DNV).
GDPR The guest's name and number are used for the booking and the confirmation, with agreed retention periods.
The guest knows they are talking to an AI Mareta introduces itself at the start of the conversation — an obligation under the EU AI Act and our own standard.

Demo

Call in and book a table with Mareta.

Leave your details and we'll get back to you with a demo number you can call from any phone — with the table booking script.

  1. 1Leave your email and a contact.
  2. 2You get a demo number and the script for restaurants.
  3. 3You call and book a table as a guest.

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